Privacy Policy

This Privacy Policy explains how CANORS INDIA (EXCELLO) (“we”, “us”, or “our”) collects, uses, and shares the personal information of users of our website https://excello.in/.

We are committed to protecting your privacy and ensuring the security of your personal data.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to CANORS INDIA, Green Park, Keshabganj Chatti, Rajbati, Burdwan, West Bengal – 713104, INDIA.

1. Information We Collect

• Personal Information: We collect personal information such as name, email address, phone number, billing and shipping address, payment information, and other details necessary for processing your orders and providing our services.
• Non-Personal Information: We also collect non-personal information such as browser type, IP address, referring/exit pages, and operating system, which helps us improve our website and services.

2. How We Use Your Information

• Order Processing: We use your personal information to process and fulfill your orders, including sending you emails to confirm your order and shipping status.
• Customer Support: To provide customer service, including responding to your inquiries and resolving issues.
• Marketing: With your consent, we may send you promotional emails about our products, services, or special offers.
• Improvement of Services: We use the collected information to analyze website usage, improve our services, and personalize your experience on our Site.

3. Sharing Your Information

• Third-Party Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfillment, shipping, and marketing.
• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process.

4. Data Security

• We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
• However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

• We use cookies and similar tracking technologies to track the activity on our website and hold certain information.
• You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

6. Your Rights

• Access and Correction: You have the right to access and correct any personal information we hold about you.
• Withdrawal of Consent: You may withdraw your consent for the processing of your personal information at any time by contacting us.
• Deletion: You may request the deletion of your personal information from our records, subject to certain legal obligations.

7. Children’s Privacy

• Our Site is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

8. Links to Other Websites

• Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
• We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

9. Changes to this Privacy Policy

• We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
• We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
• You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.